Pam Cote's Resumé

Recent Projects

Usability

• Usability testing of Internet and Intranet - Regional Energy Producer and Distributor
• Content Inventory and Card Sorting - privately held company in Western Montana
• Intranet redesign using SharePoint

User Centered Design (HCI)

• Roamin' Calendar: electronic replacement for the family calendar
• Ovid Methodology: application of observations, transformations, diagrams to Roamin' Calendar
• MyVirtualTour.com: ecommerce design for house hunting online
• Usability Testing (Update Staff on Web Page): Documentation design for changing staff directory for a website by a client
• The Peach Tatin: review of good and bad documentation

Audience, Task, and Environmental Analysis

• Workflow and Content Reuse: Publishing Guidelines for Red Wing Arts Association
• Cultural Analysis: Technology Experiences of three people, ethnography and creating personas
• Usability Analysis: Using a star chart and telescopes: a discussion of several different guides and their usability problems
• Marketing and Product Development Analysis: Vonage VoIP - Complete Analysis of Marketing Strategy

Ecommerce, Internet Content Design

• Ecommerce Patents Apply to Content: Magazine article submission to eContent Magazine reviewing patents that affect website content for ecommerce.
• SPAM: research on legal aspects and implications for website owners and users.
• Avoiding Distrust Online: article written for the IWIPS Conference

Human Factors for UI

• Storyboard for booklet documentation
• Interface Metaphors used by Irfanview32
• Review of SimplePDF: review of online coaching system
• Proposed Improvements for SimplePDF Help System
• Interface for KBMotorsports Project Team Website
• Heuristic Evaluation by Survey of KBMotorsports Team Website